Configuration of Apple push notifications for the iOS native app

Apple push notifications notify the iOS native app users about the availability of new IBM® Cognos® BI reports.

To send push notifications, the Cognos Mobile server requires an SSL certificate from Apple. The SSL certificate is included with each released version of IBM Cognos Mobile, and it is valid for 12 months from the date when it was issued by Apple. The administrator must monitor the certificate expiry date and update the certificate before it expires. Otherwise, the users stop receiving push notifications. For more information, see Managing the SSL certificate for Apple push notifications.

The following TCP ports are used for communication between the Cognos Mobile server, the Apple iOS device, and the Apple Push Notification Service (APNS):
  • Port 2195 is used by Cognos Mobile server to send notifications to APNS.
  • Port 2196 is used by Cognos Mobile server to reach the APNS feedback service.
  • Port 5223 is used by the iOS device connecting to APNS using Wi-Fi.

Keep these ports open in the internet connection firewall.

Parent topic: IBM Cognos Mobile administration